PRIVACY FOR PARTICIPANTS
What We Do
Bluespur Consulting Ltd collects information from participants to invite them to participate in relevant research projects. Participation in any project and the amount of information shared with Bluespur Consulting Ltd is voluntary.
Our recruiters are guided by privacy legislation (Privacy Act 1993). Personal information is also protected by the Unsolicited Electronic Messages Act 2007
Bluespur Consulting Ltd does not use any information for purposes other than determining whether a person is suitable for a particular project.
When our staff call you about a research project, you respond to an email or survey, we collect information that you supply to us and this may include:
• Information regarding your personal or professional interests and experience with the services that our clients offer
• We may also collect personal information from you including ethnicity, political options, religious beliefs, household income and living situation
Sensitive information will only be collected with your prior consent and only if it is related to, or reasonably necessary for the research we conduct.
How We Use Your Information
We undertake not to supply any details, either entirely or in part, to any third parties, other than as required during normal course of business. We do not share information unless:
• it directly relates to answers given during the participant selection process (e.g. answers to screener questions and is provided to our client)
• it directly relates to identifying you as an attendee of a market research activity (e.g. your name, suburb, occupation, and other relevant details for the activity being undertaken); or
• it is required or authorised by law
Some of the information may be shared with our clients in order to provide a snapshot of the research participants and the attitudes or behaviours relating to a specific project. Final research reports do not name individuals involved in the research.
We do not disclose any personal information to our clients for the purpose of allowing them to contact participants directly for any purpose other than involvement in a current project.
When you register with Bluespur Consulting Ltd you will never be approached to buy products or merchandise of any sort. We will not use or disclose your personally identifiable information for the purpose of advertising, promotions, or direct marketing activities
Sharing of Personal Identifiable Information
Any information supplied to Bluespur Consulting Ltd by a third party (one of the clients we are working with) are deleted from our system at the completion of each research project.
Bank details
Any requests for Bank details are made on a project basis. This is requested solely for the purpose of incentive payment which will be managed either by Bluespur Consulting Ltd or our client. We do not add these details to your permanent record so if you have provided these to us in the past for a previous payment, you will be asked to provide these details again.
Accuracy & Access to your Information
Bluespur Consulting Ltd strives to keep your personally identifiable information accurate but we do rely you on you to let us know if your circumstances change. You can request to update your details at any time by contacting Bluespur Consulting Ltd.
Holding Your Information
We keep your information on our database for as long as you would like to be on it. If you no longer want to participate you can unsubscribe at any time simply by sending us an email or phoning. We will remove your email immediately and change your status so that you are not contacted.
You have the right to request access to any personal information we hold about you. You can do this by contacting the office and your query will be referred to the Director.
If you wish to be removed from our database, there are no questions asked.
Stored information is only accessible by Bluespur Consulting Ltd staff or contractors, all of whom have signed confidentiality clauses as part of their employment contract.
Research with Children
When children under the age of 16 are involved in research this is done with parental consent. Prior to confirming a child’s involvement in a research project Bluespur Consulting Ltd will speak with a parent or guardian.
Questions and Complaints